Privacy policy for boiler and heating service interactions.

Information we collect

We collect the information you submit through the service request form, including your name, email address, and selected service. We also store voluntary notes about your system.

How we use data

Data is used to respond to service requests, schedule visits, and maintain service history. We do not sell personal information.

Retention

Service records are retained for operational planning and regulatory documentation, then deleted when no longer required.

Secure storage and documentation